Store Policies

Order Processing

All orders are processed within 1–3 business days. Customers will receive a confirmation email and tracking information once the order has been shipped.

Shipping

Delivery times may vary depending on the destination and shipping carrier. We are not responsible for delays caused by customs, weather, or carrier-related issues.

Payment

We accept secure payments through approved payment gateways. All prices are listed in the applicable currency and may change without prior notice.

Product Information

We strive to provide accurate product descriptions and images. Minor variations in color, size, or appearance may occur.

Limitation of Liability

Our liability is limited to the value of the purchased product. We are not responsible for indirect, incidental, or consequential damages.

---

Return & Refund Policy

Customer satisfaction is important to us. If you are not satisfied with your purchase, you may request a return within 14 days of receiving your order.

Eligible Returns

• Item must be unused and in original condition.

• Item must be returned in its original packaging.

• Proof of purchase is required.

Non-Returnable Items

• Personalized or custom-made products.

• Clearance or final-sale items.

• Items damaged due to misuse.

Refunds

Once the returned item is inspected and approved, the refund will be issued to the original payment method within 5–10 business days.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery with photos of the issue for a replacement or refund.

Contact Us

For return requests or support, please contact our customer service team through the store's contact page.